In today’s fast-paced world, clients expect convenience and immediacy, especially when it comes to scheduling appointments or receiving service updates. Agent 360’s AI Front Desk takes the hassle out of appointment management by automating the entire process through intelligent text messaging.
This feature ensures that your clients can interact with your business at any time, from anywhere, using their preferred communication method.
The AI Front Desk is integrated with your scheduling system and communicates with clients via SMS or other messaging platforms. When a client requests an appointment, the AI confirms availability, books the time slot, and sends a confirmation message—all within seconds.
Should the client need to make changes, the AI is there to assist, ensuring that your schedule remains accurate and up-to-date without requiring any manual intervention.